Monday, February 18, 2008

Are you boycotting eBay this week?

If so, I'd love to hear about that. If not, I'd love to hear about that too.

I don't participate in any eBay forums so I'm not as caught up in the drama about this as some sellers are but I do think eBay shot themselves in the foot. They want to make eBay more appealing to buyers but seem to be forgetting that there can be no buyers without the sellers. The sellers are eBay's customers too and should be treated accordingly. If something is ticking the sellers off this badly, I hope they will snap to attention.

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Friday, February 01, 2008

Bring on the ebay changes!

Most of my bookselling efforts are now focused on eBay because the types of books I enjoy selling sell best on eBay. Frankly, going to a library sale and standing in front of a stack of books with a scanner and scanning ISBNs does not interest me. Yawn. I focus instead on books the scanners leave behind because they don't have ISBNs.

So I probably should be upset about the eBay changes because they, on the surface, seem to hurt sellers.

But I'm not upset.

Bring on the changes! The more dramatic, the better.

Changes are a good wakeup call and a reminder that placing your inventory entirely in the hands of eBay and/or Amazon is similar to working for a corporation. You have very limited control.

The more changes you as a seller will be forced to endure, the more the more you will realize:

* You have excellent sales skills even though you might be an introvert.
* You know how to treat a customer with respect and good manners.
* You have an excellent working knowledge of e-commerce.
* You might even have learned some HTML basics along the way.

In short, your skills are invaluable and, ultimately, as a bookseller, you don't really need eBay or Amazon. In other words, you rule! :-)

Craig Stark recently said over at, a transaction takes place between two people. Trust is at the foundation of this transaction, no matter how many changes take place at eBay or Amazon.

I'll have more to say about this in the weeks ahead. In the meantime, I'll enjoy the new changes (yep, even the one that doesn't let me leave negative feedback for buyers).
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